MATBUS COVID-19 Response
Last updated: April 19, 2022
MATBUS is committed to the health and safety of our passengers and staff. We are monitoring COVID-19 pandemic conditions with constant communication from local, state and federal officials. Check this page for updates before you ride.
Masks Requirement Lifted
Effective Tuesday, April 19, 2022, face masks are optional for employees and passengers on MATBUS vehicles and property. This decision is based on official guidance from the Federal Transit Administration and the expiration of the federal mask mandate.
The Centers for Disease Control continues to recommend that people wear masks in indoor public transportation (such as buses) at this time. Disposable masks will remain available on buses and at the GTC while supplies last.
Current MATBUS Service
- Fare collection resumed on April 1, 2021. Free rides will still be available for COVID-19 vaccine appointments. Riders are welcome to take one free round trip for each of the two vaccine appointments. When boarding, simply tell the driver you are traveling to or from your official vaccine site. These free rides are also available for MAT Paratransit riders.
- There are no service reductions due to COVID-19 conditions, but there are currently temporary reductions due to driver shortages. Find more information about those changes in our News Post. Routes may also occasionally have detours. Visit the Detours page to check your route before beginning your trip.
- The Ground Transportation Center is open to the public.
How You Can Help
- Wear a face mask over your nose and mouth if you have health concerns.
- Leave extra room between yourself and others, both on the bus and at the bus stop.
- Wash your hands often with soap and water. If soap and water are not available, use hand sanitizer.
- Avoid touching your eyes, nose and mouth.
- Cover your cough or sneeze with a tissue or your elbow.
- Stay home if you are sick.
In order to keep this service safe for all users, we ask riders to avoid loitering or congregating at the downtown hub. We must also remind our riders not to joy ride. According to MATBUS policy, “Joy riding, which is defined as riding the bus for one full trip without deboarding, is not allowed. MATBUS staff will question passengers who do not deboard within one trip and assist them, if needed, in determining the route needed to reach their final destination.”
Steps We're Taking
- Drivers are permitted to wear a face mask while working.
- Drivers are provided with face masks, face shields, goggles, gloves and hand sanitizer.
- We are continuing to provide free rides to those who need to travel for COVID-19 vaccine appointments. Getting riders to vaccine appointments is an important part of working toward a safer community for all.
Riders are welcome to take one free round trip for each of the two vaccine appointments. When boarding, simply tell the driver you are traveling to or from your official vaccine site. These free rides are also available for MAT Paratransit riders.
- Plexiglass barriers were installed on all fixed route buses. These help separate the driver from passengers and minimize contact.
- Buses are sanitized with safe, CDC-recommended products and methods daily.
- All buses have been equipped with an air and surface purification system.