Skip the Walk | Just Tap
TapRide is an on-demand service offered on NDSU campus during the academic year Monday - Friday, from 7:30pm to 11:00pm and will be offering service starting August 5, 2019 to the Fargo Industrial Park. TapRide services are linked to the main MATBUS fixed route service at specific hubs allowing passengers to access the main MATBUS system.
Industrial Park Service Starting August 5, 2019!
Beginning August 5, 2019, MATBUS will launch its second TapRide service. This service will allow riders to access the Fargo Industrial Park between the hours of 6:15am and 11:15pm, Monday through Friday and 7:15am to 11:15pm, on Saturday. This service will resemble the NDSU TapRide service and will use the same app/instructions below.
Passengers without a smartphone:
- Transferring onto the service at Whale-of-a-Wash on 12th Ave N, in Fargo, just let your Route 17 driver know to radio the TapRide service.
- Transferring onto the service at West Acres access the kiosk and request the ride at the MATBUS stop, near the Roger Maris entrance.
- or you may call the Ground Transportation Center (GTC) at 701.232.7500 to request a ride via telephone.
How to use TapRide
Select "City of Fargo - MATBUS" from the list of agencies.
* Will be available for selection on January 8, 2018
Sign into your TapRide Account
* You will need a valid email address to register for an account.
Select "Request Ride" at the bottom of the screen.
Select your pick-up location by tapping any area within the outlined NDSU Zone or one of the Quick Stops.
Select your drop-off location by tapping the drop off address bar, at the bottom of the screen, then you can select one of the Quick Stops or press the back arrow and tap anywhere in the zone.
Quick Stops are predefined locations set for popular stops around campus. You may elect to use a quick stop for a pick-up or drop-off, or you may select anywhere on the map within the highlighted zone.
Riders may request a ride for up to 10 people at one time, going from the same pickup location and going to the same drop off location. Riders may also request the use of the bike rack and the use of the wheelchair securement area in the confirmation screen. Once all confirmation items have been selected, submit your ride by selecting the button at the bottom of the screen.
Your request will be entered into our system and you will receive an estimated time of arrival (ETA) for your pickup. Once the driver arrives, he/she will “honk,” which will send a notification to your phone letting you know your ride as arrived. In order to minimize wait times for all riders, drivers will only wait five minutes at your pick up point for you to board. After five minutes have passed, the driver will cancel your ride and move on to the next riders. If you still need the ride, you will be required to request another ride.
* When there is high demand for rides:
Tapride will queue your ride when ride requests are in high demand. This will allow the driver to pick-up and drop-off passengers in a more timely manner. You will receive a notification and an estimated time of arrival when this occurs, however; the time will update continually and may change depending upon cancellations or new requests.